Happy Insights Empowers Real-Time Property Operations Analytics

New business intelligence software analyzes property conditions and portfolio trends to optimize operations, achieve higher NOI and make better business decisions

Happy Insights Empowers Real-Time Property Operations Analytics

HappyCo, a provider of mobile and cloud solutions that help enable real-time property operations, today announced the general availability of Happy Insights, its new business intelligence (BI) product. Powered by BI and data analytics platform Looker, Insights drives smarter business decisions by providing instant intelligence across properties, units, and items for multifamily and property management companies.

"Our office uses Insights every day," says Dan Regan, Director of Collections for Arizona-based multifamily developer Mark-Taylor. "Executives love the automatic daily report feature as it keeps the team up to date on portfolio inspections and top issues, essential for meeting company compliance goals and informing ongoing budget decisions. With the level of control and customization in Insights, I’ve been able to easily create custom dashboards that perfectly fit Mark-Taylor’s needs," says Regan. "The report visualizations certainly make it a lot faster to interpret the data, but we’re also learning a lot about our business by having access to all the raw data in ways we’ve not previously had."

The company also announced that its platform now integrates with RealPage, allowing property managers to take advantage of HappyCo’s easy-to-use, highly-customizable mobile inspection application Happy Inspector, without sacrificing the simplicity of a single property management platform. With HappyCo’s new status as a RealPage® Exchange AppPartner, it’s easier than ever for RealPage customers to quickly roll out portfolio-wide mobile inspections, standardize data collection and optimize their mission-critical processes. Current HappyCo customers using the RealPage integration include Maxus Properties, Dayrise Residential, Goldoller Real Estate Investments, Management Support and Sequoia Equities.

Insights delivers industry-leading dashboards out of the box for instant analysis of operations including high-level portfolio snapshots, damage counts and estimated costs, usage and adoption statistics and more. Item-level analytics are easily accessible across the portfolio, while filter-and-explore functionality allows users to quickly sift through large amounts of data and drill-down into causes of revenue risks and opportunities.

"Most BI solutions sit on the shelf waiting for data analysts to build dashboards," says Jindou Lee, HappyCo CEO and Co-founder. "So with Insights, we’re delivering multifamily industry-specific dashboards out of the box that were designed in close collaboration with trusted industry leading clients. It would typically take an in-house data and engineering team four to six months to develop these dashboards using their own BI solution, so we think our customers are going to be very happy."

About HappyCo

HappyCo is a multifamily PropTech company that develops software and service solutions to enable real-time property operations for owners, property management companies, and onsite teams. Its solutions suite includes market-leading workflow tools with in-unit data on over 3.5 million rental homes, a resident portal, and a remote maintenance workforce solution. Founded in 2011 in Adelaide, Australia, the company is privately held with a remote workforce throughout the U.S., Canada, and Australia.

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