HappyCo

Smarter Hotel Operations

Achieve higher guest satisfaction and better operating efficiency with mobile and web-based applications that give you real-time visibility across your hotels.

Industry — Hotels

Operations Overview

HappyCo empowers leading hospitality businesses to supercharge their operations. With our mobile inspection platform, remotely manage your hotels with 360° visibility and get real-time intelligence into property conditions and workforce performance.

Up arrow 80%Net Promoter
Score
Down arrow 50%Guest
Complaints
Up arrow 20%Member
Promoters
Up arrow 46%Inspection
Compliance
Down arrow 6xRepair
Times
Down arrow $100k+Annual Labor
Costs
Up arrow 80%Net Promoter
Score
Down arrow 50%Guest
Complaints
Up arrow 20%Member
Promoters
Up arrow 46%Inspection
Compliance
Down arrow 6xRepair
Times
Down arrow $100k+Annual Labor
Costs

The Leading Mobile Inspection Platform

Collect standardized data for your hotel property inspections and workforce operations, and get the mission critical intelligence you need to operate effectively.

HappyCo Inspection Software Platform
Happy Inspector

The Happy Inspector mobile app ensures consistent data capture on every inspection with per item, automatically collated photos, typed comments and a ratings system and scoring model tailored to each inspection you conduct.

Happy Manage

With the Happy Manage web-based control center, you’ll have instant access to inspection reports for line-of-sight visibility into operations across your global hotel brand.

Happy BI

With Happy BI, our robust business intelligence app, track quality scores and identify key trends in real-time that impact your brand — from quality compliance to maintenance performance, — so you can preserve guest loyalties, low vacancies and premium room rates.

Happy Platform

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With the Happy Manage web-based control center, you’ll have instant access to inspection reports for line-of-sight visibility into operations across your global hotel brand.

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With Happy BI, our robust business intelligence app, track quality scores and identify key trends in real-time that impact your brand — from quality compliance to maintenance performance, — so you can preserve guest loyalties, low vacancies and premium room rates.

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The Happy Inspector mobile app ensures consistent data capture on every inspection with per item, automatically collated photos, typed comments and a ratings system and scoring model tailored to each inspection you conduct.

Inspection Forms & Happy BI Modules

  • Housekeeping Inspections
  • Brand Audits
  • Quality Assurance Inspections
  • Maintenance Inspections
  • Property Inspections
  • Safety/Regulatory Inspections
  • ADA Compliance Inspections
  • Fire Safety Audits
  • OSHA Checklists
  • Food Safety Inspections
  • Amenities Inspections
  • Pool/Hot Tub Inspections
  • Gym Inspections
  • Custodial | Landscape Inspections
  • Guest Satisfaction Surveys
  • Brand Management Module
  • Maintenance Module
  • Renovations | Rehabs Module
  • Housekeeping Inspections
  • Brand Audits
  • Quality Assurance Inspections
  • Maintenance Inspections
  • Property Inspections
  • Safety/Regulatory Inspections
  • ADA Compliance Inspections
  • Fire Safety Audits
  • OSHA Checklists
  • Food Safety Inspections
  • Amenities Inspections
  • Pool/Hot Tub Inspections
  • Gym Inspections
  • Custodial | Landscape Inspections
  • Guest Satisfaction Surveys
  • Brand Management Module
  • Maintenance Module
  • Renovations | Rehabs Module
  • Housekeeping Inspections
  • Brand Audits
  • Quality Assurance Inspections
  • Maintenance Inspections
  • Property Inspections
  • Safety/Regulatory Inspections
  • ADA Compliance Inspections
  • Fire Safety Audits
  • OSHA Checklists
  • Food Safety Inspections
  • Amenities Inspections
  • Pool/Hot Tub Inspections
  • Gym Inspections
  • Custodial | Landscape Inspections
  • Guest Satisfaction Surveys
  • Brand Management Module
  • Maintenance Module
  • Renovations | Rehabs Module

Operations Executives Rejoice

Drive better operational performance across your hotel properties, from quality assurance to general maintenance — all from your desk or from anywhere in the world.

360° Visibility

Replace your paper and excel-based checklists with mobile inspections to get comprehensive intelligence on hotel conditions and staff performance.

Brand Standards

Monitor facilities, food and beverage quality and guest satisfaction audits in real time to ensure operations are in compliance with your standards.

Maintenance

Get instant access to maintenance reports — from custodial, landscape, equipment, signage, parking lots and more and address issues immediately.

Safety & Regulations

Monitor compliance with safety and regulatory rules including ADA, fire protection, food safety, OSHA and hazardous waste disposal.

Real-Time Reporting

Review field data in a real-time, custom dashboard to enable better decision-making and insight across locations.

Risk Reduction

Protect against legal disputes such as Slip & Fall with rock solid documentation including per item, timestamped photos.

From Zero To Portfolio —
In Under A Month

HappyCo scales rapidly, offering full portfolio roll-out in under a month. And HappyCo is built on the cloud, so there’s never any hardware to support or updates to maintain.

  • InterContinental Hotels Group

  • Marriott

  • Holiday Inn

  • Courtyard by Marriott

  • Prestige Hotels and Resorts

  • Inspirato with American Express

  • Wyndham Vacation Rentals

  • ResortQuest by Wyndham Vacation Rentals

More Praise Than Snow On Everest

Ok, a bit of hyperbole, but seriously we take a lot of pride in how we work with you to ensure your success. And customers report happy feelings for our Customer Success.

Customer Success

With custom service level agreements available and a dedicated customer success manager,* you’ll always have access to priority-level support whenever you need it.

Chat & Phone Support

Live Chat Support is available 8am-6pm PST for Team plans and higher. Phone Support is available 8am-6pm PST with 24 hour response times or custom SLAs for Company plans and higher.*

Professional Services

The HappyCo platform includes hotel inspection forms and comes standard with Happy BI, but if you need customizations, we’ve got you covered with professional services ($150/hour).


*For Company and Enterprise plans. See Pricing Plans.

Smiling support team member

Integrates with Your PMs and ERP

HappyCo is a Yardi-certified integrator and works seamlessly with Buildium. Our Happy API and custom integrations mean we can connect to any system you require.

Yardi Our two-way integration with Yardi Voyager, a leading provider of property management software, automates the inspection workflow, — streamlining unit setup, inspection scheduling and unit reporting.

Buildium The Buildium integration dramatically improves efficiency for Buildium customers, as all inspection data in Happy Inspector automatically syncs to the property unit in the Buildium platform.

Happy API The Happy API gives enterprises easy access to Happy Inspector data via a public API, so you can readily integrate your inspection data with your business systems.

Custom Integrations For a deeper two-way custom integration between the HappyCo platform and your corporate ERP, our team will work closely with you to scope and develop specific customizations to the Happy API.

Whitepaper

Navigating and Averting Negligence in Slip and Fall Personal Injury Claims

Join the thousands of companies using HappyCo to optimize their operations

Learn why HappyCo is the leading mobile inspection platform for real-time Operations Automation.

Learn why HappyCo is the leading mobile inspection platform for real-time Operations Automation.

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