HappyCo

Homestead U

Homestead U Realizes Significant Time Savings for Managing Student Turns

Case Study — Student Housing

Homestead U

Homestead U is a property management company that provides off-campus student housing to more than 7,000 students across the country. Its portfolio includes 3,700 units – 1-5 bedroom cottages, duplexes, manor homes and lodges – in Arizona, Ohio and Texas.

Homestead U operates at the University of Arizona, Texas A&M, Texas Tech, Ohio State, and Ohio University. Because the company’s tenants are students, the vast majority of its properties need to be inspected, cleaned, upgraded, and re-rented at the same time.

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Homestead U is one of the industry’s fastest growing property management companies specializing in off-campus housing; it seeks to give students a far different experience than dorm living or even regular off-campus living, transforming apartment living into a fun, social experience in a clean, secure and conveniently located environment. Its seven communities feature beautifully landscaped gardens, clean common areas, inviting interiors, and in some cases, a pool.

The company was faced with a considerable challenge at the end of every academic year, however, when the vast majority of its tenants moved out at the same time. It was required to conduct physical inspections of every newly vacated apartment to determine condition of the living space, figure out what needed to be upgraded or repaired, and make sure that its apartments and houses were move-in ready for the next wave of students.

Aerial view of Homestead U off-campus housing complex



Officials at Homestead-U knew they had to secure a quicker, more efficient and less labor-intensive way to successfully manage close to 3,700 simultaneous move-outs and move-ins each academic year.

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“HappyCo has helped us take our inspection process to a new level of efficiency and accuracy. In doing so, it has had a positive impact on every area of our business. This is clearly the wave of the future for any property management company.”

Laura Formica
VP of Operations

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Bedroom in Homestead U apartment

“At Homestead-U, we pride ourselves in using state-of-the-art property management software for our budgeting processes, but we still hadn’t cracked the code when it came to some of the ancillary processes that we used at our properties,” said Laura Formica, Vice President of Operations. “We’ve known for a while that we needed a mobile tool to streamline and modernize our inspection process. HappyCo’s innovative tool was the answer to our prayers. As soon as we saw its features – and especially how it could be customized to meet our specific needs – we were very interested. Our decision to move forward with the platform is something we celebrate every day, because we see how fast we’re now making apartments ready for our new and returning group of students.”

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“HappyCo’s innovative tool was the answer to our prayers. Our decision to move forward with the platform is something we celebrate every day, because we see how fast we’re now making apartments ready for our new and returning group of students.”

Laura Formica
VP of Operations

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